SERVICES
Project Management
Our industry experts will ensure the successful initiation, planning, design, execution, monitoring, controlling and implementation of automation of processes. PSL helps you identify potential obstacles and strategies to overcome them.
Our team will be responsible to
- Identify key objectives and provide solution recommendations for process automation.
- Manage scope of projects from inception to closure.
- Define, develop and manage implementation schedules and project budgets.
- Coordinate resources, prepare project teams for kickoff and ensure effective completion of project milestones, control project scope and mitigate risks
- Ensure project consultants are delivering to configuration, development, and methodology standards.
- Responsible for managing & optimizing KPI’s
- Ensure processes are efficient and cost-effective.
Service Support
Service Support encompasses the support necessary to ensure service quality which includes Incident Management & Problem management. Service support comprises of two disciplines
- Automation Infrastructure Management
- Ongoing Service Management
It encompasses the support processes necessary to ensure service quality.
Service Support is generally hired by a company to oversee and maintain their hardware and software systems used for our track and trace solution. Our skills assist the company in resolving technical issues which arises during operations. PSL will help in integration by diagnosing and troubleshooting common problems which arises in the visibility network.
We will provide first-hand technical support for clients experiencing any issues on a service support contract. Our team to be responsible for installing new visibility network systems, resolving hardware issues, upgrading software, troubleshooting network systems, and providing general support.
Consultancy
As an external analyst, we work in partnership with clients, advising them on how to use technology in order to meet their business objectives efficiently. Our primary focus as a consultant is integration of track and trace system with a visibility network solutions through automation & improving the processes of our clients.
Our team will be responsible for
- Providing guidance and technical expertise
- Identifying right technology to automate processes
- Generating Data which would help customer gather insights for their processes
- Generating data of processes for analytics
